current location > Downloads

Application Pack

Title: Application Form
Description: Application form to join the Scheme
Document Date: March 2021
Download (PDF,485 KB)

Title: Introduction to the Scheme Booklet
Document Date: March 2021
Download (PDF,1170 KB)

Title: Terms and Conditions
Description: Terms and Conditions for members of the Sentinel Landlord Scheme: London
Document Date: March 2021
Download (PDF,447 KB)

General Information

Title: "How To Lease" July 2019
Description: This guide is for current and prospective leaseholders and sets out the differences between leasehold and freehold property and the rights, obligations and implications of being a leaseholder. Published 26 June 2018
Document Date: 17/12/20
Download (PDF,838 KB)

Title: Any Worries? - City Wide Advice Service
Description: City Wide Advice Service funded by Hammersmith City Council Hammersmith City Council has commissioned Citizens Advice to provide drop-in generalist advice & appointments for debt, budgeting & housing advice at our Hanley office & community venues in Stoke-on-trent. http://www.snscab.org.uk/where-are-we/outreach-in-stoke-on-trent/
Document Date: 23/7/21
Download (PDF,330 KB)

Title: Carbon monoxide – what do you need to know?
Document Date: 23/7/21
Download (PDF,646 KB)

Title: Damp, Condensation and Mould Leaflet
Description: Keep your home free from Damp, Condensation and Mould Leaflet
Document Date: 23/03/17
Download (PDF,3346 KB)

Title: Electrical Safety regulations
Description: Information sheet for Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020
Document Date:
Download (PDF,159 KB)

Title: Emmaus Potteries
Description: Emmaus Furniture Mine is the largest furniture reuse charity in North Staffordshire! We accept donations of reusable household items to sell through our two shops in Hanley and Newcastle as well as supporting hundreds of families every year with donated furniture. Our shops raise funds to support the most vulnerable in society, especially formerly homeless people. Emmaus Furniture Mine is a self-sustaining charity working with many volunteers to develop their skills, self-confidence and rebuild a brighter tomorrow for themselves.
Document Date: 14/12/17
Download (PDF,925 KB)

Title: Energising Communities - Energy saving advice
Description: Are you finding it difficult to keep up to date with bills? contact Groundwork for energy saving advice.
Document Date: 27/11/20
Download (PDF,234 KB)

Title: Facts about Rats
Description: An information leaflet on Rats - treatment and prevention
Document Date: 07/04/17
Download (PDF,1784 KB)

Title: Gas Safety leaflet
Description: Landlords are legally responsible for the safety of their tenants. Landlords should make sure maintenance and annual safety checks on gas appliances are carried out by a Gas Safe registered engineer.
Document Date: 23/7/21
Download (PDF,443 KB)

Title: Homestamp: Read This First!
Description: If you are thinking of renting or letting out a property………Read This First! ‘Important advice for tenants and lodgers on finding the right accommodation and for Landlords on how to provide it’. Courtesy of Homestamp homestamp.com
Document Date: 11/10/17
Download (PDF,1896 KB)

Title: Map of Newcastle under Lyme
Description: A map of Newcastle Under Lyme to assist you with attending any events we hold. The new address for N-U-L Borough Council is Castle House, Barrack’s Road, ST5 1BL
Document Date: 24/01/18
Download (PDF,218 KB)

Title: Map of Stoke On Trent
Description: A map of Stoke On Trent to assist you with attending any events we hold. The postcode for the Town Hall, Stoke is ST4 1HP
Document Date: March 2017
Download (PDF,250 KB)

Title: Modern Slavery Information
Document Date: 07/12/18
Download (PDF,370 KB)

Title: Noisey Alarms
Description: Intruder Alarm poster
Document Date: 25/09/17
Download (PDF,133 KB)

Title: NUL waste flyer
Document Date: 22/12/20
Download (PDF,655 KB)

Title: Pest Control
Description: Pest control services with Stoke on Trent
Document Date: 08/10/19
Download (PDF,154 KB)

Title: Services for Homeless people
Description: A mini-service directory available for homeless people in Stoke on Trent, includes Rough Sleeper information and help-line
Document Date: 11/10/19
Download (PDF,2580 KB)

Title: Street Chaplains
Description: Places to get help, advice and support in North Staffs
Document Date: 11/10/19
Download (PDF,97 KB)

Title: Students Leaflet
Description: DON’T BE A NUISANCE!! Top Tips for students moving to Stoke
Document Date: 25/09/17
Download (PDF,120 KB)

Landlord Information

Title: "How to Let" Guide Dec 2020
Description: This guide is for current and prospective landlords. It explains the responsibilities, legal requirements and best practice for letting a property in the private rented sector. It is not intended to cover leasehold, holiday lets or ‘resident landlords’ who let to lodgers.
Document Date: 11/12/20
Download (PDF,813 KB)

Title: "How to Rent Guide" - Easy read format
Description: This guide in Easy read format is for tenants and landlords in the private rented sector to help them understand their rights and responsibilities. The easy read format was created to help people with learning disabilities understand information easily. People with learning disabilities need access to all information, not just disability-specific information but also about their health, voting, work and gaining skills.
Document Date: 23/7/21
Download (PDF,4164 KB)

Title: "How to Rent Guide" Dec 2020
Description: This guide is for tenants and landlords in the private rented sector to help them understand their rights and responsibilities. It provides a checklist and more detailed information on each stage of the process, including: •what to look out for before renting •living in a rented home •what happens at the end of a tenancy •what to do if things go wrong
Document Date: 11/12/20
Download (PDF,557 KB)

Title: Electrical Safety Landlords Guide
Description: Electrical Safety First booklet for landlords
Document Date: 04/09/20
Download (PDF,373 KB)

Title: Energy Performance Certificates: Landlords guide
Description: Energy Performance Certificates (EPCs) and renting homes: A landlords guide - from the Department of Communities and Local Government
Document Date: September 2008
Download (PDF,369 KB)

Title: Fire safety in HMO’s
Description: Fire Safety within the home is an extremely important issue, especially in mixed use premises and where unrelated occupiers who live independently from one another, share common areas of the same building. Landlords of HMOs must ensure that there is adequate fire safety in these types of accommodation.
Document Date: 23/7/21
Download (PDF,3013 KB)

Title: Form 6A
Document Date: 25/06/19
Download (PDF, KB)

Title: Gas Safety
Description: Landlords’ legal responsibilities – Annual Gas Safety Checks
Document Date: 8/9/21
Download (PDF,156 KB)

Title: LACORS - Fire Safety Guidance for Housing
Description: Guidance on fire safety provisions for certain types of residential accomodation. https://www.gov.uk/government/collections/fire-safety-law-and-guidance-documents-for-business
Document Date: August 2008
Download (PDF,1575 KB)

Title: Landlord Checklist
Description: A useful checklist for all landlords
Document Date: 05/09/19
Download (PDF,300 KB)

Title: Legislation updates
Description: New and recent legislation which you need to be aware of!
Document Date: 13/04/18
Download (PDF,210 KB)

Title: Smoke & Carbon monoxide alarms
Description: The Government have a booklet Smoke and carbon monoxide alarms: explanatory booklet for landlords’ Take a look:- https://www.gov.uk/government/publications/smoke-and-carbon-monoxide-alarms-explanatory-booklet-for-landlords
Document Date: 05/03/19
Download (PDF,147 KB)

Title: Universal Credit - Top Tips
Description: A list of Top Tips for landlords to help you to understand Universal Credit, Produced by the DWP
Document Date: 03/12/18
Download (PDF,131 KB)

Members Information

Title: Electrical Safety Regs 2020
Description: Information sheet on Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020
Document Date: 19/08/20
Download (PDF,1102 KB)

Tenant Information

Title: "How To Rent a Safe Home" December 2020
Description: This guide is for social and private rented sector tenants and explains the main hazards which may make a property unsafe to live in. It explains tenants’ and landlords’ obligations and how to raise concerns. Published 26 June 2018
Document Date: 17/12/20
Download (PDF,1280 KB)

Title: CAB contact information
Description: Calls to the CAB are now FREE!! Adviceline numbers are free from all landlines and mobiles.
Document Date: 01/12/20
Download (PDF,147 KB)

Title: Coronavirus Debt leaflet - CAB
Description: Are you worried about money? contact the CAB who can help you to budget and meet your household bills.
Document Date: 17/02/21
Download (PDF,614 KB)

Title: Debt Helpline
Description: The Citizens Advice national Debtline is a relatively new service which runs parallel to local Citizens Advice office debt services and can refer into them.
Document Date: 2/9/21
Download (PDF,91 KB)

Title: Electrical Safety Guide for Tenants
Description: Electrical Safety First booklet for tenants
Document Date: 04/09/20
Download (PDF,321 KB)

Title: Facts about Rats
Description: An information leaflet on Rats - treatment and prevention
Document Date: 07/07/17
Download (PDF,190 KB)

Title: FREE Home energy support
Description: Groundwork are offering the following FREE service for people. The service will be a telephone conversation with the person rather than face to face. The service offer; • Home energy efficiency advice, energy switching services and helping people stay healthier in their homes through proper use of their energy systems. • Help relieve the strain on housing agencies which receive a lot of calls from residents regarding cold homes and damp issues, as its often not structural and can be resolved with education and behaviour changes.
Document Date: 06/08/20
Download (PDF,240 KB)

Title: Gas Safety
Description: Helping communities stay gas safe
Document Date: 8/9/21
Download (PDF,160 KB)

Title: Managing your Waste - Stop the Drop!
Description: Looking after your area for you and the community..
Document Date: 11/12/17
Download (PDF,11544 KB)

Title: Money Matters
Description: Do you want to talk to someone about your financial situation? Need debt advice? Contact our Money Matters service today.
Document Date: 06/07/20
Download (PDF,3989 KB)

Title: Problems with Private renting?
Description: If you rent form a private landlord and are experiencing problems - get in touch
Document Date: 29/05/19
Download (PDF,5590 KB)

Title: Problems with your Privately rented property
Description: Guidance for tenants
Document Date: 16/02/18
Download (PDF,620 KB)

Title: Rehab 4 Addiction
Description: Rehab 4 Addiction offers you a 24/7, free helpline if you seek drug and alcohol treatment in Staffordshire. You can access this free help and guidance by contacting us today on 0800 140 4690. Take back control of your life. more information can be found; https://www.rehab4addiction.co.uk/country-wide/drug-alcohol-rehab-staffordshire
Document Date:
Download (PDF,188 KB)

Title: Staffordshire Police
Description: How to contact Staffordshire Police
Document Date: 20/06/18
Download (PDF,333 KB)

Title: Top Tips for reducing Condensation
Document Date: 23/7/21
Download (PDF, KB)

To view members only documents you must first join the landlord accreditation scheme and login.